Materials and care
Shipping and returns
RedCollectors Includes 500 euros that can be used as payment for future purchases of artwork in the RedCollectors store. When you complete the process of submitting an order with a gift card, you will receive an email containing a unique gift card code and your loved one will be able to redeem its value at checkout.
This work includes a certificate of authenticity. A certificate of authenticity is a document from an authoritative source that verifies the authentication value of the work of art. The certificate may be signed by the author of the work, by the representing gallery or by the printmaker who collaborated with the artist on the work.
The information usually included in a certificate of authenticity is: name of the artist, details of the work (title, date, support, dimensions) and an image of the work.
Recommendations for the proper conservation of works of art:
- Keep works of art away from direct sunlight and any other source of heat (heating, air conditioning, etc.). Avoid hanging works of art near smoky and polluted areas (such as fireplaces or kitchens). We advise you to protect the paintings with a glass frame.
- Avoid sudden changes in temperature. It is recommended to keep the paintings in areas with an ambient temperature of between 18-20º and 50% relative humidity.
- If the work is to be permanently illuminated, we recommend the use of cold light bulbs. Use a soft feather duster for periodic cleaning of the work. Never use household cleaner.
Shipping usually takes around 7 days. Shipping costs are based on the location of the gallery and the size of the artwork. Costs for packaging materials are included.
Purchases made through the RedCollectors website (www.redcollectors.com) can be cancelled within 24 hours. After this period of time, the purchase is considered final.
Works acquired by means other than through the website wwww.redcollectors.com cannot be returned through RedCollectors. These returns must be arranged with the gallery directly.
If you have any questions or need help with shipping and our return policy, please contact our team: firstname.lastname@example.org
At RedCollectors we offer after-sales services for:
- National and international transport management for any type of purchase.
For more information about after-sales services please contact our team: email@example.com